Amazon Launches Handmade Wedding Shop

If your business sells any handmade wedding goods, you now have a new option for getting those goods to consumers. Amazon (NASDAQ:AMZN), the eCommerce giant that wants to be the “everything store,” just launched a dedicated store for handmade wedding products. The Wedding Shop is part of Handmade at Amazon, the handmade products platform Amazon launched in 2015. So adding ...

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US Chamber of Commerce Releases First Small Business Index

Even in the face of economic uncertainty, small businesses are looking at 2017 as a year to grow. According to the first ever Small Business Index from the U.S. Chamber of Commerce and MetLife (NYSE:MET), a majority of small businesses are expecting revenue growth this year. And 1 in 3 expect to hire someone for a new job. Conversely, only ...

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How to Turn Your Phone Into a Mobile Hotspot

There will inevitably come a time when you will need to know how to turn your phone into a hotspot. You may be stuck at the airport with suboptimal WiFi, or in a public location with less than desired security. Fortunately, it’s simple enough to turn your smartphone into your very own mobile internet connection. The only requirement is that ...

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Move Over Google and Facebook, Small Businesses are Attracting More Tech Talent These Days

Small businesses are no longer a second choice for tech professionals seeking the next step in their careers. According to new data from the job site Indeed.com, small businesses are increasingly attracting large numbers of job seekers in the technology field. Overall, though, the most popular jobs at small businesses remain in support roles. Indeed ranks job demand at small ...

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5 Metrics to Track That Affect Customer Satisfaction

Think your business is leaving your customers satisfied? Does your customer service accurately represent your brand? Are your interactions consistent across platforms and stages? Increased customer satisfaction means increased revenue. Your answers to these questions could determine the amount of sales you make this year. By tracking some important metrics, you can turn happy customers into loyal ones. Important Customer ...

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