Top 50 Customer Service Blogs & Websites for Businesses

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Top 50 Customer Service blogs

Customer Service Blogs
Customer Service Blogs List

The Best Customer Service blogs from thousands of top Customer Service blogs in our index using search and social metrics. Data will be refreshed once a week.

These blogs are ranked based on following criteria

  • Google reputation and Google search ranking
  • Influence and popularity on Facebook, twitter and other social media sites
  • Quality and consistency of posts.
  • Feedspot’s editorial team and expert review

Top 50 Customer Service Blogs Winners

CONGRATULATIONS to every blogger that has made this Top Customer Service Blogs list! This is the most comprehensive list of best Customer Service blogs on the internet and I’m honoured to have you as part of this! I personally give you a high-five and want to thank you for your contribution to this world.

If your blog is one of the Top 50 Customer Service blogs, you have the honour of displaying the following badge on your site. Use the below code to display this badge proudly on your blog. You deserve it!:

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Top Customer Service Blogs

Rank

Blog Name

Facebook Fans

Twitter Followers

Alexa Rank

1

Shep Hyken – Customer Service Blog

Shep Hyken - Customer Service Blog

hyken.com/blog

St. Louis, MO

About Blog – Motivational customer service keynote speaker, expert and author Shep Hyken specializes in customer service, loyalty, engagement and customer experience.
Frequency – about 4 posts per week

4,588 100,664 450,732
2

Desk.com Blog

Desk.com Blog

desk.com/blog

Worldwide

About Blog – Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies
Frequency – about 1 posts per week

44,008 69,770 7,321
3

Conversocial blog

Conversocial blog

conversocial.com/blog

New York, NY

About Blog – Conversocial is a leading provider of cloud-based social customer service solutions. This enterprise-class platform helps global brands revolutionize customer experience, enhance agent productivity and improve operational efficiency by managing the flow of customer service inquiries and discussions on social media channels such as Facebook, Twitter, Google , Instagram and YouTube.
Frequency – about 1 posts per week

5,431 18,916 171,806
4

TeamSupport HubSpot Blog

TeamSupport HubSpot Blog

teamsupport.com/blog

Dallas, Texas

About Blog – B2B Customer Service and Support Software Blog offers customer service tips for B2B help desks and customer support. TeamSupport is a web based, enterprise class customer support management system designed for B2B technology companies as well as organizations providing external customer support.
Frequency – about 1 posts per week

4,869 12,050 174,085
5

Provide Support Blog

Provide Support Blog

providesupport.com/blog

New York City

About Blog – Latest information about live chat software, customer support and customer relationship management can be found on the pages of our blog.
Frequency – about 1 post per week

14,162 4,609 26,758
6

Help Scout Blog

Help Scout Blog

helpscout.net/blog

Boston, MA

About Blog – Discover applicable ideas for how you can delight customers and build/measure true customer loyalty. Help Scout develops Help Desk software and customer support tools.
Frequency – about 3 posts per week

2,170 9,028 6,913
7

Google News – Customer Service

Google News - Customer Service

news.google.com/news/section..

About Blog – Comprehensive up-to-date coverage for customer service, aggregated from news sources all over the world by Google News.
Frequency – about 42 posts per week

23,199,134 213,128 1
8

Reddit – All About Your Customer Service Experiences

Reddit - All About Your Customer Service Experiences

reddit.com/r/TalesFromTheCus..

About Blog – A places for customers to vent and rage and even smile about their customer service experiences.
Frequency – about 15 posts per week

1,111,103 485,737 7
9

Inside Customer Service – Toister Performance Solutions, Inc.

Inside Customer Service - Toister Performance Solutions, Inc.

toistersolutions.com/blog

San Diego, CA

About Blog – The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team’s hidden potential.
Frequency – about 2 posts per week

n/a 3,928 1,740,290
10

Customers That Stick – Adam Toporek

Customers That Stick - Adam Toporek

customersthatstick.com/categ..

Orlando, FL

About Blog – CTS offers customer service training and customer experience workshops that create an immediate impact on customer service skills, attitudes, and culture
Frequency – about 1 post per month

1,825 11,072 826,333
11

Kate Nasser – Customer Service

Kate Nasser - Customer Service

katenasser.com/category/cust..

NYC USA to the world!

About Blog – Kate Nasser is known as The People Skills Coach and has been helping global teams for the past 25 years. Kate is an inspirational writer and speaker. She blogs about customer service, leadership, people skills, and more.
Frequency – about 1 posts per week

955 66,425 1,402,544
12

Chip Bell Blog

Chip Bell Blog

chipbell.com/blog/

About Blog – Meet customer service keynote speaker Chip Bell. He educates organizations on how to create a customer-centric culture.
Frequency – about 1 post per month

677 19,943 2,449,994
13

Return Customer – Joe Rawlinson

Return Customer - Joe Rawlinson

returncustomer.com

Austin, Texas

About Blog – This blog publishes content on essential customer service aspects like marketing, business, e-commerce, and provides helpful tips on how businesses can increase customer satisfaction and revenue.
Frequency – about 1 post per month

n/a 1,022 1,312,891
14

Interaction Metrics Blog – Martha Brooke

Interaction Metrics Blog - Martha Brooke

interactionmetrics.com/blog

Portland, OR

About Blog – The blog is probably 85% customer survey news, analysis, and advice. Interspersed are posts on improving customer service, by, for example, branding it.
Frequency – about 1 post per month

n/a 820 6,667,378
15

Dennis Snow Blog

Dennis Snow Blog

dennissnowblog.com

Orlando, FL

About Blog – Dennis Snow’s customer service abilities were honed over 20 years with the Walt Disney World Company. There, he developed his passion for service excellence and the experience he brings to the worldwide speaking and consulting he does today.
Frequency – about 1 post per month

398 1,252 8,276,163
16

Customer Centric Support – Nate Brown

Customer Centric Support - Nate Brown

customercentricsupport.com

Nashville, TN

About Blog – This is a place for anyone wanting to provide better customer service. The site is mainly geared for those working in small to medium technical service centers, there will be something for everyone.

n/a 3,993 8,335,364
17

Teresa Allen​ – Customer Service Speaker Blog

Teresa Allen​ - Customer Service Speaker Blog

allenspeaks.com/blog

About Blog – Motivational customer service keynote speaker, expert and author Teresa Allen presents customer service keynotes and customer loyalty, customer engagement and customer experience programs.
Frequency – about 2 posts per week

227 1,778 13,886,888
18

CX Journey Blog

CX Journey Blog

cx-journey.com

Orange County, CA

About Blog – A blog about customer experience, employee experience, customer service, voice of the customer, and leadership.
Frequency – about 1 posts per week

n/a 11,524 1,762,156
19

Myra Golden – Customer Service Training & eLearning

Myra Golden - Customer Service Training & eLearning

myragolden.com

About Blog – Myra Golden is an author, trainer and keynote speaker who has been helping companies for over twenty years to improve the customer experience through her customer service training workshops.
Frequency – about 7 posts per week

n/a 12,147 1,357,801
20

RingCentral Blog

RingCentral Blog

ringcentral.com/blog

Belmont, CA

About Blog – RingCentral transforms how businesses communicate and collaborate to unleash their full potential. Today over 350,000 organizations choose RingCentral for innovative and secure ways to connect employees, boost workforce productivity, share knowledge, and strengthen customer relationships.
Frequency – about 3 posts per week

33,029 44,374 8,327
21

Inside Intercom

Inside Intercom

blog.intercom.com

San Francisco

About Blog – Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections.
Frequency – about 4 posts per week

22,595 29,764 10,369
22

Kayako Blog

Kayako Blog

kayako.com/blog

London

About Blog – Kayako – customer service software, just like you’d imagine it. Better conversations, a better customer experience.
Frequency – about 2 posts per week

11,171 11,441 17,322
23

Ron Kaufman | Youtube

Ron Kaufman | Youtube

youtube.com/user/RonKaufman/..

Singapore

About Blog – Ron Kaufman is the world’s premiere thought-leader, educator, and motivator for uplifting customer service and building service cultures. He is the author of the New York Times Bestseller UPLIFTING SERVICE and Founder of UP! Your Service.

6,357 n/a 2
24

Ameyo Blog

Ameyo Blog

ameyo.com/blog

USA

About Blog – Ameyo Callversations blog covers day to day challenges of contact center professionals. It aims to serve as the complete customer engagement resource for businesses worldwide
Frequency – about 2 posts per week

3,378 2,796 356,721
25

Fonolo Blog

Fonolo Blog

fonolo.com/blog

Toronto

About Blog – Fonolo Blog is Customer service and customer experience blog for call center professionals.
Frequency – about 3 posts per week

359 3,885 697,361
26

Specialty Answering Service – Customer Service Articles

Specialty Answering Service - Customer Service Articles

specialtyansweringservice.ne..

King of Prussia, PA

About Blog – The SAS blog is your source for customer service stories, call center outsourcing best practices, telecommunications infographics, and important news.
Frequency – about 1 post per month

4,181 4,307 881,847
27

UP Your Service Blog

UP Your Service Blog

upyourservice.com/blog

About Blog – UP! Your Service blog features new customer service, customer experience, and customer loyalty articles and ideas to improve customer service culture.
Frequency – about 1 post per month

951 1,128 985,708
28

Transcosmos Blog

Transcosmos Blog

misgl.com/blog

UK

About Blog – Learn from Transcosmos Blog covering all types of topics ranging from IT Support, Outsourcing, Customer Support and more.
Frequency – about 1 post per week

n/a 7 979,908
29

Logicalware – Customer Service Blog

Logicalware - Customer Service Blog

logicalware.com/logicalwareblog

Edinburgh

About Blog – Smart, efficient email management software for exceptional customer service Logicalware is a cloud based customer support solution for the efficient management of inbound email and social media enquiries.
Frequency – about 1 post per month

90 792 994,513
30

Trooya Blog

Trooya Blog

trooya.com/blog

Mumbai, India

About Blog – Trooya is a cloud based Social CRM & social media customer service tool with advanced helpdesk features. Resolve customer queries faster and efficiently, to earn their goodwill.
Frequency – about 1 posts per week

n/a 32 1,064,342
31

Win the Customer! Blog – Flavio Martins

Win the Customer! Blog - Flavio Martins

winthecustomer.com/blog

Hawaii & Utah

About Blog – An award winning customer service blog discussing the latest trends and best practices of customer service experience in the call center.

n/a 35,724 1,129,128
32

Customer Service Life

Customer Service Life

customerservicelife.com

Eugene and San Diego

About Blog – This is a blog dedicated to good and bad customer service experiences with the intent on learning and better serving!
Frequency – about 3 posts per week

279 4,712 1,156,908
33

31West Global Services Blog

31West Global Services Blog

31west.net/blog

India

About Blog – 31West Global Services is a leading outsourcing company providing superior technical support & help desk services to small and medium companies globally.
Frequency – about 2 posts per week

139 927 1,531,061
34

The PhaseWare Files

The PhaseWare Files

phaseware.com/phaseware-file..

McKinney, TX

About Blog – Articles about Customer Support Software and how companies can benefit from an excellent software package.
Frequency – about 1 posts per week

99 924 1,896,030
35

The Center For Client Retention

The Center For Client Retention

tcfcr.com/blog

NJ

About Blog – The Center For Client Retention provides research, training, and consulting services on how to improve the customer experience and increase loyalty.
Frequency – about 1 posts per week

63 3,326 2,298,439
36

Service Quality Institute

Service Quality Institute

customer-service.com/blog

Minneapolis, MN

About Blog – Service Quality Institute is the global leader in helping organizations keep customers, build market share and improve the performance of the entire work force by developing a culture of delivering superior customer service.

683 n/a 2,394,406
37

Support Ops – Learn to be a customer support pro.

Support Ops – Learn to be a customer support pro.

supportops.co

About Blog – A weekly podcast that helps you deliver a better support experience to your customers. This is where you’ll learn to be a customer support pro.

n/a 1,515 2,471,428
38

Steve DiGioia Blog

Steve DiGioia Blog

stevedigioia.com/blog

New Jersey, USA

About Blog – As a customer service trainer, coach, author & speaker, Steve DiGioia uses his 20 years of experience in the hospitality industry to help companies and their employees improve service, increase morale and provide the experience their customers’ desire.
Frequency – about 1 post per month

n/a 967 2,645,125
39

The Squawk Point – Service Improvement

The Squawk Point - Service Improvement

squawkpoint.com

Nottingham & Norfolk

About Blog – The Squawk Point is dedicated to service improvement. It is full of ideas, news and practical advice for people who run service operations and want to improve their performance.

70 24,585 3,074,775
40

Customer Service Freedom Blog – InTheChat

Customer Service Freedom Blog – InTheChat

inthechat.com/customer-servi..

Waterloo, Ontario, Canada

About Blog – Read about the latest developments in digital customer engagement: industry insights on chatbots, social media, messengers, SMS, and more
Frequency – about 1 post per month

175 5,258 3,364,526
41

USAN – Omni-Channel and Contact Center Customer Engagement Resources

USAN - Omni-Channel and Contact Center Customer Engagement Resources

usan.com/resources

Norcross, GA

About Blog – USAN provides omni-channel customer engagement solutions that can deliver a seamless customer experience and prevent broken customer journeys.
Frequency – about 1 post per month

106 480 3,532,453
42

Customer Service Training Blog

Customer Service Training Blog

customer-service-training-he..

Wiltshire SN4 7DF

About Blog – The customer service training Blog keeps you uptodate with all changes to customer-service-helper.com. Keep up to date when new information is added to the website.

n/a n/a 3,112,753
43

Customer Service Blog – Shaun Belding

Customer Service Blog - Shaun Belding

shaunbelding.com/customer-se..

Canada

About Blog – A customer service blog with insights for customer service training and customer-focused organizations. Shaun Belding is Customer service and experience expert, keynote speaker; training & consulting.
Frequency – about 1 post per month

487 1,419 14,070,080
44

Who’s Your Gladys? – – Expert Customer Service Tips and Advice

Who's Your Gladys? - - Expert Customer Service Tips and Advice

whosyourgladys.com/blog

Novi, MI

About Blog – Customer service experts in Michigan provide customer service training and skills for all business. Marilyn Suttle and Lori Jo Vest are customer service trainers, authors, keynote speakers and customer service experts providing customer service skills training.

896 4 18,555,913
45

ARC Pointe Call Center Solutions

ARC Pointe Call Center Solutions

apcallcenters.com/blog

NV

About Blog – ARC Pointe blog articles can help you to expand your knowledge and expertise in the call center and customer service industry.
Frequency – about 3 posts per week

n/a n/a 20,435,622
46

BILL QUISENG | Customer Service Blog

BILL QUISENG | Customer Service Blog

billquiseng.com

San Diego, CA

About Blog – This blog offer practical tips, insight and inspiration to serve as reminders on how to improve your personal delivery of customer service.

20,602 24,312 20,136,165
47

Institute of Customer Experience Kenya

Institute of Customer Experience Kenya

icxkenya.co.ke/blog

Nairobi, Kenya

About Blog – ICX Kenya is a professional body for Customer Experience and Customer Service in Kenya, whose mandate is to drive performance and professionalism in the Service Sector.
Frequency – about 1 posts per week

2,963 3,572 22,923,393
48

Darren Bugg – The Customer Service Blog

Darren Bugg - The Customer Service Blog

thecustomerserviceblog.uk

UK

About Blog – Welcome to the UK’s leading blog on customer service, customer loyalty and customer satisfaction. The blog is written and edited by Darren Bugg, alongside a team of expert guest writers.

Frequency – about 3 posts per week

n/a 886 n/a
49

Telephone Doctor Customer Service Training | Youtube

Telephone Doctor Customer Service Training | Youtube

youtube.com/user/TelephoneDo..

St. Louis, MO

About Blog – America’s premier provider of customer service training tools, on-site workshops, and keynote & breakout presentations. This channel features preview clips of DVD course-ware dealing with customer service, retention, loyalty, teamwork, call centers, help desks, customer experience, internal customer service, office etiquette, and supervisory skills.

1,796 1,203 2
50

Infinit Contact

Infinit Contact

infinitcontact.com/blog

Makati City, Philippines

About Blog – Subscribe to Infinit Contact’s customer service blogs and articles on current industry news. Learn more about increasing your company’s customer satisfaction rate.

502 326 1,038,746

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